Register your new MusicPad Pro here and be kept up to date on software upgrades, patches and other news important to MusicPad Pro users.

ATTENTION: Customer support is free for the first 30 days after you purchase your MusicPad Pro. After that time, support is limited to online FAQs and email support. In order to access our customer service department you must purchase our Customer Care Plan.

Support FAQs

Sheet Music FAQs

Helpdesk (Online Tech Support)

Enter our support forums–a place where musicians can discuss technical issues related to the MusicPad Pro, make suggestions, and confer with fellow users on how they use the MusicPad Pro.

Contact FreeHand Systems, Inc. for product support at:

FreeHand Systems, Inc.
95 First Street
Los Altos, CA 94022
Phone: 800-917-1949
E-mail: support@freehandsystems.com

Download the Latest Software

Documents

• QuickStart Guide 4.0.11 (PDF)
• MusicPad Pro User's Guide 4.0.11 (PDF)
• Readme 4.0.11 (TXT)
• Quick Start Guide 4.0.6 (PDF)
• MusicPad Pro User's Guide 4.0.6 (PDF)
• MusicPad Pro User's Guide 4.1 (PDF)
• MusicPad Pro User's Guide 4.1 Japanese (Japanese, PDF)
• Maestro User's Guide (PDF)
• MusicPad Pro User's Guide 3.0 (Zipped PDF)
• Basic Scanning Guidelines (PDF)
• Detailed Scanning Instructions from the User's Guide (PDF)
• User Submitted Documents

For Windows Users using MusicPads with serial numbers above 20000500:
For Windows but developed on XP. Although these methods should apply to most versions of Windows, please contact support@freehandsystems.com if you experience difficulty with these methods when applied to your operating system.

• NEW Basic file conversion using Windows (PDF)
• Finale to FreeHand Using Windows Advanced (ZIP)
• Sibelius to FreeHand Using Windows Advanced (ZIP)
• MS Word to FreeHand Using Windows Advanced (PDF)
• MS Powerpoint to FreeHand Advanced (PDF)
• Blank Staves (ZIP)

For Mac OS X Users using MusicPads with serial numbers above 20000500:

• NEW Converting files to MPP in OSX (PDF)
• Blank Staves (SIT)